faq
 

Are you unsure about a part of our service? We are here to help! We have tried to think of as many answers to your questions as possible.

Our Frequently Asked Questions (FAQ) cover every major area of our service, and, if you don't understand all that jargon just look in our Glossary!

If you're still stuck, our support staff are just a phone call away:
0906 802 8080*


*Calls are charged at 60p/min or at 45p/min via Telco.